Privacy Policy

PRIVACY POLICY

At Texas Trash Can Valet ("we", "our", "us"), we respect your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you use our services, visit our website, or interact with us in any way. By using our services or accessing our website, you agree to the collection and use of information in accordance with this policy.


1. Information We Collect


We collect various types of personal information to provide, improve, and protect our services. The types of information we collect include:


Personal Information


Contact Information: Such as your name, email address, phone number, and mailing address.Payment Information: Credit card details or other payment methods used for billing and subscription.Service Preferences: Information related to the services you select, such as the type of plan (Standard, Premium, Custom), the location for trash pickup, and any special requests.


Usage Data


Website Interactions: Information on how you use our website, including pages visited, time spent on our website, and other statistics. This may also include the device you are using, such as your IP address, browser type, and operating system.


Cookies and Tracking Technologies


We use cookies and similar technologies to enhance your user experience and collect data on how you interact with our website. Cookies are small data files stored on your device that help us remember your preferences and improve our website functionality.


2. How We Use Your Information


We use the information we collect for the following purposes:


Provide and Manage Services: To process your sign-up, handle payments, schedule trash collection, and provide customer support.Improve Customer Experience: To personalize and enhance your experience with our services. Marketing and Promotions: To inform you about updates, promotions, or new features related to our services. You can opt-out of marketing communications at any time.Service Improvements: To monitor usage and improve our website and services. Legal and Compliance: To comply with applicable laws, prevent fraud, and resolve disputes.


3. How We Protect Your Information


We implement a variety of security measures to ensure the safety of your personal information. These include secure servers, encryption technologies, and access control procedures to protect against unauthorized access, disclosure, or modification of your information.


4. Sharing Your Information


We do not sell or rent your personal information to third parties. We may share your information with the following parties in limited circumstances:


Service Providers: We may share your information with trusted third-party service providers who assist us in operating our services, such as payment processors, website hosts, and marketing partners. Legal Requirements: We may disclose your information when required by law, such as to comply with a subpoena, court order, or legal process. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of such changes and the options available to you.


5. Your Rights and Choices


As a customer, you have the following rights regarding your personal information:


Access and Update: You can access and update your personal information through your account settings or by contacting us directly.Opt-Out of Marketing: You can opt-out of receiving marketing communications by clicking the “unsubscribe” link in any marketing emails we send you or by contacting us directly. Data Deletion: You can request the deletion of your personal data. Please note that some data may be retained for legal or business purposes.


6. Third-Party Links


Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.


7. Children’s Privacy


Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.


8. Changes to This Privacy Policy


We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. By continuing to use our services or website after any changes to this policy, you agree to the updated terms.


9. Contact Us


If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:


Email: [email protected]

Phone: (915) 856-2134




By using

Texas Trash Can Valet

services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Frequently Asked Questions

Common Questions Answered for your convenience.

How does the trash valet service work?

We make trash day hassle-free! Our team retrieves your trash and recycling bins from your doorstep, places them at the curb for collection, and returns them after pickup. No more hauling heavy or messy bins!

Do you offer a free trial?

Yes! We offer a one-week free trial so you can experience our service with no commitment. You won’t be charged until after the first week, and you can cancel anytime within the trial period with no hidden fees.

What happens if I go on vacation?

No worries! If you're traveling, our Vacation & Special Request Service ensures your bins are placed out and returned as usual. Just let us know in advance, and we’ll take care of it.

Do you offer one-time or flexible service plans?

Yes! We offer weekly, bi-weekly, and on-demand services. Whether you need regular pickups or occasional assistance, we have a plan that fits your needs. Plus, our pricing is transparent – no hidden fees!

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Availability

Ready Always.

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Integrity

Honesty and transparency.

Excellence

Excellence

Top-notch services.

CONTACT US

(915) 856-2134

5823 N Mesa St, El Paso TX 79912

Texas cities we serve – Dallas, Fort Worth, Austin, El Paso, etc

Copyright 2025. Texas Trash Can Valet. All Rights Reserved.