Terms and Conditions

Terms and Conditions

These Terms and Conditions ("Terms") govern your use of our services, including signing up for our trash valet service, and form a binding agreement between you ("you", "your", or "Customer") and Texas Trash Can Valet. By using our services, you agree to these Terms.


1. Services Provided


Texas Trash Can Valet offers curbside valet trash services, including:


Taking trash cans from your doorstep to the curb on the eve of trash day and returning them after pickup.Optionally, bin cleaning services for an additional charge.Available service plans: Standard, Premium, and Custom for multiple homes (see pricing for details).


2. Sign-Up and Service Activation


To begin receiving services, you must:


Complete the online sign-up process on our website. Select a service plan and provide necessary details such as your address, preferred service days, and payment information.For new customers, we offer a 1-week free trial. After the trial period, you will be charged according to your selected plan unless canceled.


3. Free Trial


The 1-week free trial is available to first-time customers only. At the end of the trial period, unless canceled, your service will automatically transition to a paid subscription.


4. Payment Terms


All services are billed monthly based on the plan selected.Payments are automatically charged on the first day of each billing cycle.Payment must be made through the payment method provided at sign-up. If payment is not successfully processed, service will be paused until the payment is resolved. Cancellation may be done at any time, and the cancellation will take effect at the end of the current billing cycle.


5. Customer Responsibilities


Ensure trash cans are at the designated pickup location and accessible to our team. Keep your trash cans in good working condition.Provide accurate service information, including valid contact details and addresses. If a scheduled pickup is missed due to unavailability or improper placement of trash cans, Texas Trash Can Valet is not responsible for missed service.


6. Service Interruptions


While we strive to provide timely service, interruptions may occur due to inclement weather, holidays, or other unforeseen circumstances. We will make every effort to notify customers of any delays or schedule changes.


7. Cancellation and Refund Policy


You may cancel your service at any time. If you cancel after the free trial, no refunds will be provided for any services already rendered during the current billing cycle. To cancel, log into your account and follow the cancellation instructions or contact customer support.


8. Privacy and Data Use


Your personal data will be handled in accordance with our Privacy Policy (which can be viewed on our website). We may collect personal information such as your name, address, email, and payment information to provide our services.We will never share or sell your personal information to third parties, except as necessary to provide services or as required by law.


9. Health, Safety, and Cleanliness


Texas Trash Can Valet handles the heavy lifting and dirty work of trash collection. However, customers are responsible for keeping their bins in a hygienic state. Our team is trained to handle your trash bins in a safe and sanitary manner.


10. Limitation of Liability


Texas Trash Can Valet is not liable for any damage to your trash cans unless caused directly by our team during service. We are not responsible for any damages to property or loss of service caused by failure to follow service instructions or access restrictions.


11. Indemnification


You agree to indemnify and hold Texas Trash Can Valet harmless from any claims, damages, losses, or legal actions arising from your use of our services or failure to comply with these Terms.


12. Modification of Terms


We reserve the right to modify these Terms at any time. Any changes will be communicated to you via email or through our website. Your continued use of our services after such changes constitutes your acceptance of the updated Terms.


13. Governing Law


These Terms shall be governed by and construed in accordance with the laws of the state of Texas, without regard to its conflict of laws principles. Any disputes will be resolved in the courts of Texas.


14. Contact Us


For any questions or concerns, please contact us:


Phone: (915) 856-2134

Email: [email protected]




By using Texas Trash Can Valet's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.



Frequently Asked Questions

Common Questions Answered for your convenience.

How does the trash valet service work?

We make trash day hassle-free! Our team retrieves your trash and recycling bins from your doorstep, places them at the curb for collection, and returns them after pickup. No more hauling heavy or messy bins!

Do you offer a free trial?

Yes! We offer a one-week free trial so you can experience our service with no commitment. You won’t be charged until after the first week, and you can cancel anytime within the trial period with no hidden fees.

What happens if I go on vacation?

No worries! If you're traveling, our Vacation & Special Request Service ensures your bins are placed out and returned as usual. Just let us know in advance, and we’ll take care of it.

Do you offer one-time or flexible service plans?

Yes! We offer weekly, bi-weekly, and on-demand services. Whether you need regular pickups or occasional assistance, we have a plan that fits your needs. Plus, our pricing is transparent – no hidden fees!

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Availability

Ready Always.

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Integrity

Honesty and transparency.

Excellence

Excellence

Top-notch services.

CONTACT US

(915) 856-2134

5823 N Mesa St, El Paso TX 79912

Texas cities we serve – Dallas, Fort Worth, Austin, El Paso, etc

Copyright 2025. Texas Trash Can Valet. All Rights Reserved.